Contact:
Felicia Blow: 757-222-8432 felicia.blow@cox.com or
Leigh Woisard: 757-222-8496
Cox Business Certified for Advanced Ethernet Services
Cox Medical Network Uses Higher Level of Service to Link Doctors, Hospitals and Patient Information
Hampton Roads, VA – Cox Business announced today that it is “MEF 14 compliant,” a distinction bestowed by the global Metro Ethernet Forum and the hallmark of carriers who deliver advanced Ethernet services.
George Cozens, Vice President of Network Operations said, "Meeting MEF standards makes Cox even more competitive as a provider of special data transport services for local, multi-location companies. It shows that our network surpasses technical requirements for carrying out next generation data, video, and voice over IP communications." He adds, "It's the gateway to delivering 'next gen' Ethernet services both retail and wholesale."
In order to meet increased communications requirements, businesses of all sizes are implementing high-bandwidth applications across their organizations. Ethernet services enable these companies to cost effectively create wide area networks that link multiple locations for increased productivity.
Communication providers that claim MEF 14 certification have the ability to offer quality of service (QoS) for Ethernet services, backed by service level specifications. Certified Ethernet performance capabilities paired with Cox Business’s superior customer service provides a unique value proposition for customers.
Cox’s MedNet™ is a private IP network throughout Hampton Roads that links physician offices with a broad network of clinics and hospitals throughout the area. Many of the offices and medical facilities link to this unique network utilizing Ethernet solutions from Cox Business. These connections are engineered to meet and exceed Metro Ethernet Forum specifications, providing additional assurances to hospitals, physicians and patients transmitting sensitive medical information.
Organizations utilizing Cox's MedNet can share applications with multiple locations, reduce data management and storage costs and deliver better care. With integrated administrative and clinical data, healthcare providers can improve the accuracy of initial patient diagnosis by accessing up-to-the-minute updates of medical histories.
"Ethernet services are extremely flexible and efficient relative to bandwidth, allowing customers to start with a commitment of 10 Mbps, for example, and ramp up to 1000 Mbps with no equipment changes or forklift upgrades," said Michael Braham, Vice President for Cox Business. "Cox's network uniquely aligns with this preferred transport platform to offer compelling data services throughout our service areas that meet a variety of business needs."
Cox Business is currently ranked fourth among U.S. Ethernet providers, above several incumbent providers, according to Vertical Systems Group's Year-End 2007 U.S. Retail Business Ethernet share analysis. Cox Business became the first MSO to enter the top tier of U.S. business Ethernet providers in 2007. The company attributes its aggressive growth to its successful history of delivering Ethernet services to customers served by both fiber and hybrid fiber coax (HFC).
"Cox Business has established itself as the MSO leader in the U.S. Business Ethernet Services marketplace and continues to be aggressive in this space," said Rosemary Cochran, principal, Vertical Systems Group. "The latest MEF 14 certification further legitimizes Cox Business as a serious threat to telco incumbents and enables the company to offer a higher level of service to its customers in the future."
In addition to delivering creative Ethernet solutions to business customers, Cox uses Ethernet to provide wholesale services for national telecommunications carriers. Ethernet’s flexibility, reliability and efficient cost make it ideal for local access and wireless tower backhaul connections.
"Cable operators like Cox understand the value of Ethernet services and are transforming business communications with their service offerings," said Nan Chen, president, Metro Ethernet Forum. "MEF 14 focuses on the performance and quality of service issues that identify Carrier Ethernet's suitability for mission critical business applications."
Cox Business provides a full portfolio of voice, data and video services to more than 200,000 business customers in Cox markets across the U.S., including small businesses, multi-location enterprises, regional healthcare providers and federal, state and local government organizations.
About Cox Communications
Cox Communications is a multi-service broadband communications and entertainment company with more than 6.2 million total residential and commercial customers. The third-largest cable television company in the United States, Cox offers an array of advanced digital video, high-speed Internet and telephony services over its own nationwide IP network, as well as integrated wireless services. Cox Business is a full-service, facilities-based provider of communications solutions for commercial customers, providing high-speed Internet, voice and long distance services, as well as data and video transport services for small to large-sized businesses. Cox Media offers national and local cable advertising in traditional spot and new media formats, along with promotional opportunities and production services. Cox Communications wholly owns and operates the Travel Channel. More information about the services of Cox Communications, a wholly owned subsidiary of Cox Enterprises, is available at www.cox.com, www.coxbusiness.com, and www.coxmedia.com. In Hampton Roads, Cox has more than 400,000 basic cable subscribers.
I have been very satisfied with my telephone, Internet access and cable TV from Cox. They are reasonably priced and very effecient at what they do. On the rare occasions I have problems with my computer they are always able to provide a solution. The quality of their service and services is unrivaled.
Bonnie B. Norfolk, VA
Let me start by saying Cox is top of the line. Their 24 hour support has helped me many times over the years. No matter how hard to figure out what was going on, they made sure I was completely satisfied before getting off the phone. This goes for the cable and internet service. Thanks again Cox!!!
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We have the bundle package and the service and quality are outstanding. The high speed internet is wonderful especially for telecommuting.
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We love Cox on demand movies. The price is the same as any video store and with the price of gas these days it saves that trip to the video store.
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We have been very pleased with all of our Cox services. Every time we have called for help you are there.Thanks for taking such great care of your customers. We have telephone, cable and highspeed internet with you. One great service and one bill.Thanks and God bless.
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I have never had a problem with online services with Cox. I wish more companies could be like them.
Jeffrey M. Virginia Beach, VA
I love my Cox services. I have digital cable, phone and high speed internet. I have been pleasantly suprised at how rarely the cable or internet goes out. The internet is very fast which I love:) It makes doing business, playing games or surfing the web, easy and enjoyable. Thank you Cox.
Paula H. Norfolk, VA
I love Cox Cable and the DVR service is the BEST! Program it once and never miss a show. We moved last year and the Cox guy worked with me to ensure that I kept my same box so I would not have to reprogram a new one with all the shows. Seems like a small thing but everyone in the family was happy the transition was so easy! Julie A. Williamsburg, VA
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