2.
What is the difference between a DVR and a traditional VCR?
There are several differences between a DVR and VCR: DVRs
store television content in a compressed digital format onto a
hard disk drive (like a computer). VCRs use VHS or Beta tapes to
store recorded information in analog format.
Because DVRs store information onto a hard disk drive in a
compressed format, the storage limitations of tape are avoided.
For example, videotapes can only capture approximately six hours
of programming, while DVRs can store up to 50 hours.
DVRs allow more sophisticated recording options. For example,
a DVR can record an entire season's worth of your favorite show,
or every movie starring your favorite actor.
The DVR box replaces your existing digital box.
3. I am interested in
buying a DVR set top box from my local retail store. Can I use
this DVR player with my existing Cox Digital Cable service?
Yes. Existing DVRs are compatible with your Cox Digital Cable
service.
However, setting up a DVR system from another vendor with
your Cox Cable television box may be confusing to some users.
If you have Cox Digital Cable, you will likely end up with
two separate program guides - the Cox guide and the DVR guide.
This will likely be confusing and/or cumbersome to the user.
4. Will I need to purchase
or rent any special equipment to use Cox DVR?
You will be able to conveniently rent a DVR-enabled set-top
from Cox for just $9.95 a month. This box will replace your
existing digital set-top box which you are currently renting for $3.75.
Besides a television set, there is no additional equipment
needed to enjoy Cox Digital Video Recorder.
In addition, customers also pay $3.75 a month for the DVR
service itself.
5. When will Cox DVR
be available in my neighborhood?
DVR from Cox Communications will be available to upgraded
customers beginning February 2, 2004. Customers must subscribe to
Cox Digital Cable in order to enjoy DVR service.
6. How much will Cox DVR
cost?
Customers wishing to subscribe to Cox DVR must rent a special
set top box from Cox at a price of $9.95 per month, which replaces
their existing digital set top box.
In addition, there is a $3.75 charge for the DVR service.
7. I am a basic cable
customer. Will Cox DVR service be available to me? If not,
why?
Basic cable customers must upgrade to Cox Digital Cable in
order to enjoy the DVR service.
Because the technology is so advanced, DVR functionality is
only available with a digital set-top box.
DVR is an elaborate digital service that requires a more
advanced set top box than what is offered on the basic service
level.
8. Do my Program Guide
Parental Controls carry over to DVR recordings?
Yes, if you block programs by channel or rating in General
Settings, those settings are carried over to DVR recordings.
For example, if you decide to block all R-rated programs in
General Settings, the R-rated programs will still be recorded, but
you cannot play them back until you enter the correct PIN.
Because this is a new box to your home, you will need to
reset the parental controls you placed on the former digital box.
9. I am a Cox HDTV
customer. Is your new DVR product compatible with my existing
HDTV service?
Yes. If you
have Cox High Definition Service you can simply swap out your HD
Receiver for a HD/DVR Receiver.
Cox Digital Video Recorder (DVR) is a revolutionary new
product that lets customers take unprecedented control of their
television viewing.