Cox On Time Guarantee

You know how service calls are. You make an appointment, then you're trapped ... because SURPRISE ... they never show up on time. But not with Cox...

We know how valuable your time is. So we give you an On Time Guarantee for cable TV installation and service calls*. We also give you a level of service that has earned us an "Operator of the Year" award from Cablevision magazine, as well as the industry's "Customer is Key" award.

All of which means, with Cox, your only surprises will be good ones.

*We guarantee your Cox Cable installation or service call will be on time. If it's not, you'll receive a $20 credit on your next bill.