Our technical support site, is loaded with information, useful guides and FAQs to make your Internet experience the best. If you ever need more help, you can reach an online customer support representative from Support.cox.com any day, any time.

Cox websites are optimized for Microsoft operating systems with Windows Internet Explorer 5.5 or higher. Cox High Speed Internet service is compatible with most operating systems and browser types.

For installation and support the following are the minimum computer requirements:

Note: Cox ended support for Microsoft Operating Systems Windows 98 and Me July 11, 2006.

 

Minimum computer requirements
For Windows	For Macintosh
CPU: Pentium II Processor (233 MHz minimum) RAM: 64 MB RAM (128MB for Windows XP users) Operating System: Windows 2000 Professional or Windows XP Home Available Disk Space: 150 MB Input Device: CD-ROM	CPU: Power PC 603 or higher RAM: 64 MB RAM Operating System: Mac OS 9 or higher Available Disk Space: 56MB Input Device: CD-ROM

The below recommended computer requirements provide the best performance for Cox High Speed Internet:

For Windows	For Macintosh
CPU: 1.5 GHz Processor or faster RAM: 512 MB RAM or higher Operating System: Windows XP Home Edition or Professional Edition, Windows XP Service Pak 2 Ethernet: 100 Base T Ethernet	CPU: 450 MHz Processor RAM: 128 MB RAM Operating System: Mac OS 10.2 or higher Ethernet: 100 Base T Ethernet