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Full Professional Installation
Fast Connect Self-Installation (Full Self-Install)
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Full Professional Installation |
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The cable technician will install the cable modem
and software on your PC (HSI Start Up disk). An adult (age 18 or
over) must be present during this installation as there are license
agreements, an
Acceptable
Use Policy, and Terms of Service information that must be explained.
Cox will:
HSI Start Up disk will determine if PC meets minimum
requirements Install coaxial cable to the computer's locationConnect the cable modem to the coaxial cableSynchronize the cable modemInstall an Ethernet card (if needed) or configure
the USB connection
(We recommend that customers have their own Ethernet
card already
installed before a technician arrives)Install & configure computer network settings
(Performed by HSI Start
Up disk)Install software (Performed by HSI Start Up disk)Configure Software (Performed by HSI Start Up disk)Answer questions about service (Internet browsing,
email)
Provide Welcome Kit that includes:Installation CDSubscriber agreementUser ManualDesktop Reference CardSpecial Offers
Please:
Be available when technician arrivesHave Ethernet card already installedHave Operating System software availableBack up your critical data on PC that Cox High
Speed Internet will be installed on.
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Fast Connect
Self-Installation (Full Self-Install) |
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Full Self Install allows you to conveniently and
easily setup your Cox High Speed Internet Service completely on
your own. You do not have to wait for an installation appointment
and can perform the install at your convenience. It saves you time
and money and you can do it yourself! You perform all cable and
PC set up work. In addition, it reduces the risk of others opening
your computer. Customers who qualify will save the cost of installation
because it’s FREE! You perform all wiring needed and configuration
of your computer.
To Qualify for Full Self-Install, You Must:
You must be an active cable customer and must have
an active cable
outlet within 15 feet of your computer
locationYou must be willing to go to a
Cox
Retail Center location to sign
the Work Order/Subscriber Agreement and
pick up a Fast Connect
Self Install Kit and modem (should
you decide to rent a modem from
Cox). If you choose this option and own
your own modem, it is
important for you to bring the MAC address
and Serial number of
your modem with you. We will not activate
services until a modem
MAC and Serial number are placed in our
billing system. Services
and billing will be activated immediately
upon receipt of this
information.
You must be able to install splitters and coaxial
cable. You must have a Network Interface Card (NIC) already
installed in
your PC or have an open USB port.
You must be able to connect the cable modem to
the computer. You must be able to install the Cox High Speed
Internet software
from the CD-ROM provided in the Fast
Connect Self-Install Kit.
Are you comfortable installing your
software on your computer?Your computer must meet
minimum system requirements.
Cox will Provide Fast Connect Kit that includes:
2-way splitter25-foot coaxial cable8-foot coaxial cableCable nail clips (to attach length of cable
to wall/baseboard)Cox installation CD
EasyPay
insert, Digital
Cable insertCox High Speed Internet user manualDesktop reference card
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