Customer Care

Connecting with our customers.

As the first point of contact with our customers, Cox Customer Care Representatives play an especially important role in helping us deliver on our promise of being our customers' "Friend in the Digital Age." In this role, you can positively influence our customers' expectations, perceptions and satisfaction in a way that uniquely supports our company's success.

That's why we're looking for motivated professionals — "people" persons who can help us lead the way in the industry and positively impact our customers' lives.

As we add to our exceptional team of customer care professionals, we seek people with personal and professional integrity, who have a customer-focused attitude, a desire to learn and use that knowledge to help others, and a teamwork mentality.

As a Customer Care Representative at Cox Communications, you'll experience the exciting and constantly changing world of communications and serve as a friend to our customers. To connect in in such an exciting way with the many different people we serve, search for available opportunities.

In the customer service areas at Cox, you'll experience:

• An employee-focused organization committed to the development and active involvement of people
• Encouragement to gain broad-based experience in all areas of telecommunications, including analog and digital cable, digital telephone and high-speed Internet
• Competitive pay based on your performance and contribution to the team
• Access to ongoing training, including technical support, troubleshooting, sales and account service
• Opportunities for ongoing professional growth and personal fulfillment
• Benefits including flex insurance, savings plus 401(k), paid vacation, employee assistance program and tuition reimbursement
• Opportunities for bilingual, Spanish-speaking candidates