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PRI and Digital Trunk Services

Your reliable, secure telecommunications solution

Cox Business focuses on cost savings for your company by utilizing existing equipment. Our PRI/Digital Trunk services provide all of the traditional features like Direct Inward Dialing, Hunting, Calling Name, Number Deliver and much more.

How your business can benefit . . .
  • Greater efficiency and flexibility. With Cox Business PRI and Digital Trunk services, you’ll provide a scalable, efficient telecommunications solution that your employees can use in, or out of, the office. You’ll get all of the traditional features, plus the added benefit of enhancing your PRI or Digital Trunk services through Cox Business. And, with the Personal Mobility option, your employees will be even more accessible to your customers.

  • Personal Mobility. A single-number service giving your employees flexible, mobile access to customer, supplier and partner communications with features like Remote Office, Simultaneous Ring, Find Me/Follow, Click-to-Dial, Call Logs and Voice Conferencing.

  • Convenience. Manage your Personal Mobility features by logging in to the Cox Business MyAccount customer portal on any computer with Internet access.  If you don’t already have a MyAccount profile, you can get started now with a few simple steps.

  • Business as usual. Our Business Trunk Group Continuity feature makes sure your calls will be completed even when service is disrupted at your location. During normal service, you can activate the Call Forward Always function to forward all incoming calls to another phone number or answering machine.

  • More reliability. Our SONET-based, self-healing fiber-optic ring network, with both electronic redundancy and route diversity, provides greater reliability, uptime and security. Plus, we proactively monitor our network 24/7 from our state-of-the-art Network Operations Centers (NOC) to be sure your connections are always operational.

  • Business Partners. Cox Business is more than just your vendor: we're your partner. Our success is directly linked to your success, and we truly value the opportunity to serve you.

  • Local Customer Support. With Cox Business PRI and Digital Trunk, you'll enjoy the added benefit of a local and experienced customer-focused team, dedicated to supporting your business with skillful and helpful service.

    Now that you know what Cox Business PRI and Digital Trunk offers, learn about each of our features and options on our Features page. Or, call us today and find out how we can tailor a solution to fit your business.

PRI & Digital Trunk

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Minimum term service agreement required. Telephone Modem equipment may be required. Telephone Modem uses household electrical power to operate and has backup battery power provided by Cox if electricity is interrupted. Telephone service, including access to e911 service, will not be available during an extended power outage or if the modem is moved or inoperable. For long distance service Cox must be selected as both primary interexchange carrier and local interexchange carrier.  Long distance minutes apply only to outbound, direct-dialed calls within the United States and to Puerto Rico, U.S. Virgin Islands, Northern Mariana Islands, and American Samoa.  Long distance minutes that are sold in minute packs or packages are billed in six second increments and fractions of minutes are rounded up to the next full minute.   Unused long distance minutes do not carry over to the next month. Overage rate will be charged for each additional long distance minute after long distance minutes in package are used. Early termination of service agreement including minute packs may result in re-rate of long distance minutes - see service agreement for details.  Other restrictions apply. Telephone services are provided by an affiliate of Cox Communications, Inc.