BACKUP INTERNET FOR BUSINESSES
BACKUP INTERNET FOR BUSINESSES
Net Assurance
- Automatic connectivity and proactive customer email and SMS notifications
- Protection from unexpected network and power outages contributing to downtime
Business Internet service
Business Internet service
Find internet service with backup
Unexpected service interruption can mean loss of productivity and revenue, but our Net Assurance Internet continuity backup services
means business doesn't have to wait. Stay operational with Cellular Internet Backup with these plans.
Thank you for being a valued Cox Business customer.
Please reach out to learn more about Net Assurance.
Thank you for being a valued Cox Business customer.
Please reach out to learn more about Net Assurance.
Call To Learn More About Our Flexible Plans
Call To Learn More About Our Flexible Plans
Learn how we can help support your business needs and challenges with a comprehensive plan. Speak to our experts with a dedicated appointment that works for you. We can provide business solutions and help answer any questions.
BUSINESS INTERNET BACKUP BENEFITS
BUSINESS INTERNET BACKUP BENEFITS
Net Assurance Benefits
Keep your business running and customers happy in the unlikely event of a power or internet outage.
Keep your business running
Keep your business running
Peace of mind and protection from unexpected network or power outages.
Automatic failover
Automatic failover
No need to intervene, backup internet is online automatically.
Business grade
Business grade
Professional installation including placement for optimal backup signal, 24/7 customer care.
What Causes Outages?
Losing power or Internet may seem unlikely, but interruptions happen. From weather to user error, safeguard your business against these five common causes of outages:
Weather
Thunderstorms, hurricanes, tornadoes, snowstorms, wildfires and more can cause Internet and power loss, resulting in unexpected downtime for your business.
Human Error
Accidents happen—especially when it comes to technology. Whether that means misusing hardware or an unplugged chord, human error can cause a loss of connectivity.
Equipment Failure
Old or improperly maintained equipment can also cause outages. Keep equipment updated to reduce the risk of an outage.
Overloaded Networks
A strained network can reach its limit, resulting in slower Internet speeds or a complete outage.
Cut Cables
Construction, outdoor landscaping and other outside factors can inadvertently cut a line and disrupt your business.
Backup Internet Resources
Whether you’re starting a small business or setting up a new office, business-grade Internet can support all the demands of your daily operations.
Choosing a business Internet provider isn’t a decision that should be taken lightly.
Strengthen communication, increase productivity and streamline your entire office with business WiFi.
Internet Backup FAQs
Internet Backup FAQs
What is backup Internet?
What is backup Internet?
Backup Internet is a safeguard against service interruptions. In the event your business loses power or Internet access, backup Internet, like our Net Assurance Internet backup service, is available so you stay connected.
How does backup Internet work?
How does backup Internet work?
If your business loses Internet service, Net Assurance, our backup Internet solution, automatically connects to the best LTE Internet provider based on the fastest available network in your area.
What is LTE Internet?
What is LTE Internet?
LTE is a term used to describe the wireless technology that allows devices, like cell phones, tablets and more, to connect to the Internet.
What is Internet failover?
What is Internet failover?
Internet failover is a standby Internet solution that automatically turns on if your primary Internet system fails.
Does Net Assurance include LTE backup WiFi?
Does Net Assurance include LTE backup WiFi?
Yes. If Cox WiFi customers lose Internet access, their WiFi connections automatically switch to the LTE wireless network.
How Much Is LTE Backup Internet?
How Much Is LTE Backup Internet?
Cox offers LTE backup for a low monthly fee. With LTE failover, keep your business operating in the event of unexpected network and power outages without paying for usage or purchasing expensive equipment. Contact one of our Cox Business representatives to ask about pricing in your area.
How Fast Is LTE Backup Internet?
How Fast Is LTE Backup Internet?
In the case your Internet is interrupted by a power outage, LTE backup automatically connects you to the LTE Internet provider with the fastest available network.
contact cox business
contact cox business
Let’s find the Right Solution for Your Business
Get live, expert guidance with a quick chat or call.
S&C Electric Company; Frost & Sullivan. (2021). 2021 State of Commercial and Industrial Power Reliability Report. (Page 7). (https://www.sandc.com/globalassets/sac-electric/documents/public---documents/sales-manual-library---external-view/technical-paper-100-t131.pdf?dt=638148668145404233).
Service available in failover situations only. LTE Router, Universal Power Supply (UPS) and modem provided by Cox; remains property of Cox and must be returned to Cox upon termination of service to avoid additional charges. Speeds vary and are not guaranteed, and connection speed may be affected when using LTE. Max backup download speed is 10 Mbps. Not all services (including but not limited to Self-Install, Dedicated Internet, Multiple Static IP or CIDR Blocks, 3rd Party Internet (out of footprint), CBSS, Managed Wifi, and Voice Manager) are subject to backup. Only equipment connected to the UPS with Surge Protection has access to backup power. Backup speeds may not support video products, including video surveillance and TV service. Duration of backup battery runtime depends on multiple factors, including equipment, configuration, battery age, and temperature. All services and plans subject to Cox Business General Terms (including mandatory arbitration provisions), Cox Business Acceptable Use Policy (including Cox’s right to terminate service for abuse of network), and other policies: cox.com/policies. Customer must have Cox Business Internet or Cox Fiber Internet. Other restrictions and limitations apply.
©2024 Cox Communications, Inc. All rights reserved.
Cox Business Complete Care:
**Offer ends 9/30/24. Available to new commercial customers (excluding government agencies and schools) in Cox service areas. First 60 days free; standard rates apply thereafter. Customer must opt-in at the conclusion of 60-day free trial to continue service at regular monthly charges of $29.99/month for up to 20 users, and $10/user/month for 20+ users. Price based on month-to-month agreement. Trial limited to one per location and/or customer. Offer is nontransferable to a new service address. Offer subject to change at Cox's sole discretion. May not be applied to any other Cox account.
†Cox Business Prepaid Mastercard®️:
Available to new services (excluding government agencies, schools and national accounts) in Cox service areas. Minimum 12-month contract required. Online redemption req’d by 10/31/24 and must follow instructions rec’d after service activation. Account must remain active, be in good standing, and retain all services for a min. of 90 consecutive days after install. Limit one card per customer. Allow 20 days after completion of all redemption requirements for delivery. Cox reserves the right to withhold the issuance of any prepaid card in the event Cox reasonably determines there is fraud associated with the account. Card is issued by Pathward®️, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. No cash access or recurring payments. Can be used where Debit Mastercard is accepted. Card valid for up to 6 months. Funds do not expire and may be available after card expiration date; inactivity fee may apply. Terms and conditions apply.
