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Cox Business VoiceManagerSM

Working together – your business phone and computer screen

Cox Business VoiceManagerSM is a business telephone service delivering the features businesses depend on with the flexibility to manage them through your computer. Choose from phone packages that join small-business affordability with the power that used to be provided only by large business phone systems.


For stores, offices, restaurants, building contractors, even teleworkers, VoiceManager provides the tools you need for your company phones that let you focus on what you do best – running your business, anywhere, anytime.

How your business can benefit...
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    Sophisticated technology made simple. VoiceManager supplies ultimate phone call quality via a fully-hosted communications solution. You get the latest in phone service for business-grade use, but you only purchase one extension or line at a time. With the assurance of a high-caliber service provider to take care of setup, maintenance and upkeep, VoiceManager is the perfect alternative to purchasing and technically maintaining an expensive telephone system.

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    Modern control of your phones and calling. VoiceManager extends accessibility and flexibility to your calls and features when you’re in the office or on the go. Our downloadable VoiceManager Toolbar works with both Internet Explorer and Microsoft Outlook. The Toolbar provides easy-to-use call management from anywhere you have an Internet connection. You'll work smarter and faster with click to call, click to answer and click to forward at your fingertips.

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    Features packaged for your unique business. VoiceManager is offered in three packages – Essential, Enhanced and Unlimited. VoiceManager Essential equips your business with key productivity features like personal call logs, call waiting and caller ID. VoiceManager Enhanced has additional features to receive and place calls whether you’re in or out of the office, at home or on the go. VoiceManager Unlimited provides all the key features, and adds the convenience of unlimited domestic long distance calling. Improve your customer service with our call features that help you to never miss a call and return calls quicker.

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    Mobility features and productivity. VoiceManager Enhanced and VoiceManager Unlimited add special features to boost your availability, such as: Remote Office streamlines your communications with a single phone number synced across your desk phone, mobile phone and home or other temporary location. Simultaneous Ring makes sure that calls reach you by ringing up to any 10 phone numbers.

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    Protect your business from unexpected repairs. Cox Business Service Assurance Plan is an optional addition to VoiceManager service that insures your business phone service stays available. This plan protects against unexpected inside wiring problems. Should you require repairs to a voice or a voice/data outlet, you are insured for repair costs by the Service Assurance Plan with a low monthly rate. Learn more on our features page about this plan.

  • Affordable and professional. VoiceManager gives you predictable flat-rate pricing for easy budgeting. Just select the number of lines or extensions needed and then add as your business grows. Since VoiceManager is a hosted service, you do not have to invest in expensive equipment or spend hours setting up servers.

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    Worry-free reliability. Make a smooth transition for your employees and your customers. You can keep your current phone number and work with the tools your employees are using today – their desktop phone and computer. The fully-hosted system is delivered over Cox Business’ private, secure network. Monitored 24x7x365, it includes the support of our skillful, knowledgeable local experts dedicated to helping your business succeed. We're there for you when you need us.

Get VoiceManager for only...


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Which option suits you? Essential Enhanced Unlimited
Good for . . . Employees working in stores, offices, restaurants Working outside the office & home offices Wanting a local & long distance complete solution
# of phone lines included 1 1 1
# of call features (i.e. caller ID) 20+ 30+ 30+
Local calling Unlimited Unlimited Unlimited
Long distance calling Optional Optional Unlimited Long Distance Plan
Messaging Optional Voice Mail with Unified Messaging Voice Mail with Unified Messaging
Auto Attendant Optional Included Included
Remote Office Optional Included Included
Music/Message On Hold - Included Included
Shopping Assistant
  • Find special offers and pricing for your business:

Minimum term service agreement required. Telephone Modem equipment may be required. Telephone Modem uses household electrical power to operate and has backup battery power provided by Cox if electricity is interrupted. Telephone service, including access to e911 service, will not be available during an extended power outage or if the modem is moved or inoperable. For long distance service, Cox must be selected as both primary interexchange carrier and local interexchange carrier. Nationwide long distance minutes apply only to outbound, direct-dialed calls within the United States and to Puerto Rico, U.S. Virgin Islands, Northern Mariana Islands, and American Samoa. Early termination of service agreement may result in re-rate of long distance minutes, see service agreement for details. Other restrictions apply. Telephone services are provided by an affiliate of Cox Communications, Inc.