Our History

• For the fifth consecutive year, Cox received J.D.Power and Associates highest honor in telephone customer satisfaction in the West.
• Cox received highest honors in J.D. Power and Associates' 2007 Residential Telephone Customer Satisfaction Study^SM in the Northeast, Southwest and Western Regions.
• DiversityInc’s list of Top 50 Companies for Diversity: Cox Communications ranks #25
• Cox received PC Magazine’s Readers’ Choice Award for Cox High Speed Internet Service for the fourth time (2003, 2004, 2005, 2007).
• WICT Foundation PAR Initiative Best Operator for Women in Cable (fifth straight year).
• Cox Business marks industry milestone as first MSO to reach top tier of U.S. Business Ethernet providers, according to Vertical System Group

• DiversityInc’s list of Top 50 Companies for Diversity: Cox Communications ranks #32
• Cox and its former CEO received Cable Positive’s highest honor, the Joel A. Berger Memorial Award, for outstanding contribution to the fight against HIV/AIDS.
• “Women in Technology Award” won by Vicki Marts, Director of Video Engineering for Cox Kansas and Arkansas, presented by WICT inpartnership with the Society of Cable Telecommunications Engineers (SCTE) and Communications Technology magazine.
• WICT Foundation PAR Initiative Best Operator for Women in Cable.
• Cox won 9 Beacon Awards from the National Cable Television Public Affairs Association.
• J.D. Power and Associates’ highest honor for the “2006 Major Provider Business Telecommunications Services Study – Data.” Received by Cox Communications’ Cox Business Services
• FORTUNE 500 List: Cox ranks #316
• Training Magazine’s Training Top 100
• Cox received highest honors in J.D. Power and Associates' 2006 Residential All-Distance Telephone Customer Satisfaction Study^SM in the Northeast, Southwest and Western Regions (marking the fourth consecutive honor in the Western region).
• Cox received highest honors in J.D. Power and Associates' 2006 Residential Cable/Satellite TV Customer Satisfaction Study^SM in the WestRegion.

• Cox received J.D. Power and Associates’ highest honor for telephone customer satisfaction in the West for the third consecutive year.
• Cox Communications’ High Speed Internet receives PC Magazine’s Reader’s Choice Award for third consecutive year
• Cox High Speed Internet receives highest honor in customer satisfaction among high speed Internet service providers from J.D. Powers and Associates
• WICT Foundation PAR Initiative Best Operator for Women in Cable.
• FORTUNE 500 List: Cox ranks #322

• Cox receives J.D. Power and Associates’ highest honor in residential local telephone customer satisfaction for the west region.
• Cox receives Readers’ Choice Award for its High Speed Internet from PC Magazine
• WICT Foundation PAR Initiative – Cox received Best Operator for Women in Cable
• Multichannel News and Women in Cable and Telecommunications Wonder Woman of the Year awarded to Ellen East, president of communications and public affairs.
• FORTUNE 500 List: Cox ranks #318

• Cox Digital Telephone receives J.D. Power and Associates’ highest honor in local and bundled long distance telephone customer satisfaction
• Cox receives Readers’ Choice Award for its High Speed Internet from PC Magazine, the only broadband Internet service provider to receive an A+ this year
• J.D. Power and Associates’ Highest Honor in Residential Local Telephone Customer Satisfaction. Ranked highest in overall customer satisfaction in the Western Region. First time any broadband communications company has received this J.D. Power recognition and first time Cox has been in included in the study
• WICT Foundation PAR Initiative Best Operator for Women in Cable.
• Multichannel News and WICT Wonder Woman: Mae Douglas, senior vice president and chief people officer.
• NCTA Vanguard Award for Young Leadership: Lynne Elander, former vice president of video product development.
• WICT Women in Technology Award: Marcie Anderson, vice president of business development, Northern Virginia.
• No. 1 in CableFax 100.
• FORTUNE 500 List: Cox rises to #329
• Launches new services including high-definition television service, digital video recorders and entertainment-on-demand in select markets.
• Launches Cox Digital Telephone throughout the entire service area in Tucson, Ariz., making it the first full-market launch of phone service in Cox history.
• Launches first rollout of phone service via Voice over Internet Protocol technology in Roanoke, Va.
• Cox Business Services surpasses the 100,000-customer milestone.

• Communications Engineering & Design Magazine Man of the Year: Chris Bowick, senior vice president of engineering and chief technical
officer. Recognized for aligning the company’s physical assets, network and technical personnel.
• Multichannel News Operator of the Year. Honored for video-on-demand, high-speed Internet and Internet-enabled residential security services.
• Communications Technology Magazine Operator of the Year.
• NCTA Vanguard Award for Young Leadership: Ellen East, vice president of communications and public affairs.
• Multichannel News and WICT Wonder Woman: Jill Campbell, senior vice president of operations.
• FORTUNE 500 List: Cox ranks #397
• Builds its own Internet protocol network in five months and launches Cox High Speed Internet.
• Reaches milestone of 500,000 digital telephone customers.
• Launches HDTV in Omaha, Neb., Las Vegas and Phoenix.
• Launches FreeZone, the first video-on-demand advertising channel.

• NCTA Vanguard Award for Government and Community Relations: Bill Geppert, vice president and general manager, San Diego. Honored for
significantly contributing to the cable industry’s national agenda.
• Innovator Award, Consumer Marketing. Recognized for the “Do you Feel this Way” and the “Build Your Own Bundle” marketing strategy.
• WICT Women in Technology Award: Sabrina Calhoun, director of operations, engineering.
• Cox enters FORTUNE 500 List at #466.
• At the fifth anniversary of the Telecommunications Act of 1996, Cox delivered on the promise of competition with 250,000 digital telephone; 500,000 high-speed Internet; 850,000 digital cable; and 650,000 bundled customers.

• Acquires additional systems including Tulsa, Okla., and Baton Rouge, La.
• Establishes Cox Business Services as a formal business unit.
• Adds 910,000 revenue-generating units (RGUs) of new digital video, telephone and high-speed Internet access services totaling 1.6 million RGUs since the new services began in 1996.
• Enters the FORTUNE 500 with $3.5 billion in annual revenues.

• Acquires more than 2.1 million customers from Gannet Co., AT&T, TCA Cable, and Media General Inc., resulting in nearly 6 million customers in 18 states (including systems in Kansas, Arkansas, Louisiana, Oklahoma, North Carolina and Texas).
• Acquires Northern Virginia system.
• Again wins the Interop Infr@structure Award for Most Innovative Cable Company.
• Adds 550,000 RGUs.

• Acquires Tucson, Ariz., system.
• Wins the Interop Infr@structure Award for Most Innovative Cable Company.
• Purchases cable operations in Las Vegas, making it the largest cable television operator in the Southwest.

• Completes two trades of the cable systems with Tele-Communications Inc. and U.S. West Media Group. The system swaps significantly expand the size of the systems in Hampton Roads, Va.; New England; Omaha, Neb.; Phoenix; and Louisiana.
• Launches Cox Digital Cable in Orange County, Calif.
• Launches Cox Digital Telephone in Rancho Santa Margarita, Calif.
• Orange County becomes first cable system in the nation to deliver high-speed Internet access, local and long-distance switched telephone service, and digital video to customers over one broadband network, from one company.

• Launches Cox@Home in Orange County, Calif.
• Launches Sprint PCS in San Diego.
• Announces partnership with Frontier Corporation to offer long distance phone service.
• Congress passes the 1996 Telecommunications Act, deregulating the industry and encouraging additional competition in the telecommunications industry.

• Acquires Times Mirror Cable Television, increasing the number of customers served from 1.8 million to 3.2 million, with new customers in Phoenix; Orange County, Calif.; Palos Verdes, Calif.; and other markets.
• The company drops “Cable” from its name, becoming Cox Communications Inc.
• Becomes a public company traded on the New York Stock Exchange.
• Forms the Sprint Telecommunications Venture with Sprint, TCI and Comcast, and wins licenses to deliver PCS wireless communications in 31 major metro areas.

• Establishes a partnership with Times Mirror Co. to develop programming, resulting in the creation of Outdoor Life and Speedvision networks.

• Delivers cable and telephone service in the United Kingdom through a partnership with SBC Communications.
• First cable operator to test the delivery of PRODIGY online services via cable, in San Diego
• Establishes the company’s first National Model Technology School in Chula Vista, Calif.
• Launches Fibernet, an alternate access business, in Hampton Roads, Va.

• Makes the world’s first personal communication services (PCS) phone call, resulting in Pioneer’s Preference Award from the Federal Communications Commission (FCC).
• Named Operator of the Year by Cablevision magazine.
• First cable company to invest in Teleport Communications Group.
• Congress passes the 1992 Cable Act, re-regulating the industry.

• Partners with four cable operators to establish direct broadcast satellite company PRIMESTAR and begins offering service in Cox markets.
• Helps create UK Gold, a channel featuring classic British programming for the U.K. market.

• Cox Enterprises tops $2 billion in revenues for first time.

• Reaches 1.5 million customers.
• Becomes a franchisee of Blockbuster Home Video.
• Becomes first cable operator to establish company-wide customer service standards.
• Becomes a founding member of Cable in the Classroom.

• Builds its own Internet protocol network in five months and launches Cox High Speed Internet

• Launches Home Premiere Television, providing customers access to first-run movies at the same time they’re available at home video locations.

• Begins offering pay-per-view as a regular service.
• Initial investment in Discovery Communications.

• Public shares of Cox Cable Communications are merged into Cox Enterprises Inc., making it a private company.
• James O. Robbins is named President of Cox Cable Communications.
• Conducts its first customer service survey.

• Cox Broadcasting spins off its cable operations and launches Cox Cable Communications Inc.

• Presents Cox’s first pay-per-view event (Larry Holmes v. Gerry Cooney heavyweight boxing match).

• CableRep, the advertising sales division of Cox Cable, is established.
• Begins testing INDAX (Interactive Data Exchange) in San Diego. INDAX was precursor to interactive television.
• Launches systems in New Orleans; Omaha, Neb.; and Cranston-Johnson, R.I.
• Reaches 1 million customers.
• Uses fiber-optic cable to transport video signals for the first time in Great Neck, N.Y.

• Presents the Larry Campbell family in Roanoke, Va., with a new color television as the company’s 500,000th customer.
• Acquires Oklahoma City system.

• Acquires systems in Humboldt, Calif., and Hampton Roads, Va.
• General Electric proposes a purchase of Cox Broadcasting and its divisions, including Cox Cable, Cox Television and Cox Radio.

• Begins using satellite technology to access programming.
• Purchases Pensacola, Fla., system.

• Purchases Roanoke, Va., system.
• Serving 386,861 customers, 765 employees.
• Average customer bill $6.47.

• Begins testing home shopping through cable in four systems .
• Purchases 30 percent stake in Denmark cable system.

• Acquires majority interest in suburban Hartford, Conn., (New England) franchises.

• Total customers: 262,333.
• Acquires Cleveland cable system.

• FCC requires local origination programming.
• Builds first cable system in the Quint Cities of Davenport and Betendorf, Iowa, and Moline, East Moline and Silvas, Ill.
• Cox Cable Communications stock moves from over-the-counter trading to the American Stock Exchange (Symbol CXC).
• Acquires Santa Barbara, Calif., system.

• Acquires Lubbock, Texas, system.

• Acquires Telesystems Corporation

• Acquires Ocala, Fla., system
• Cox Cable Communications is incorporated to consolidate Cox’s cable television interests

Acquires full ownership of San Diego system

• Acquires Bakersfield, Calif., system

• Purchases point-to-point microwave common carrier system

• Cox Broadcasting Corporation (later Cox Communications) established as a public company traded on the New York Stock Exchange
• Acquires the Macon, Ga., system

• Cox enters the cable television business, purchasing systems in Lewistown, Lock Haven and Tyrone, Pa., followed by systems in California, Oregon and Washington