Electronic Payments and Invoicing

We invite all of our suppliers to transact with us electronically. The following methods may be available for requesting and receiving payments by our suppliers:

  • Automated Clearing House (ACH) — A secure electronic funds transfer program that electronically deposits payments to your company's bank account
  • Electronic file of purchase order receipt and related electronic invoice file submission
  • Electronic Invoicing and Payment Status through a supplier web portal– planned for 2010
  • Traditional paper invoice submission via mail – available through 2010

Electronic Payments

Through the Automated Clearing House (ACH), Cox will be able to electronically deposit payments to the bank account you designate. To sign up, download and complete this form (PDF) and return to Cox via the form's instructions.

Benefits of Electronic Payments

  • Faster payments
  • No trips to the bank for depositing your check

Electronic Invoicing

Our standard for invoice receipt is electronic. We are working towards elimination of paper checks and invoices by December 2010.
We invite our suppliers to choose between two free and easy options to send invoices to Cox electronically:

Electronic File – The electronic file option is available to all suppliers; however, suppliers choosing this option must have a billing system capable of sending a custom XML file through the Oracle Supplier Network. Suppliers may complete the free and easy Oracle Supplier Network registration process to begin receiving electronic purchase orders files and send associated electronic invoice files to Cox. Generally, these suppliers send us at least 20 invoices per month. Note: Flat files, EDI, and additional XML formatted files (for both purchase order and non purchase order invoices) are planned for later this year and throughout 2010.

Supplier web portal - This self-service tool will give suppliers the ability to access information and enter business transactions across Cox’s procure-to-pay life cycle. The secured web site will be available 24 hours/ 7 days a week. The supplier web portal will be available to all suppliers who have access to the internet and a standard browser regardless of which electronic option you select. Suppliers choosing to submit invoices via this option generally have a limited or no billing system or send us fewer than 20 invoices per month. Note: The supplier web portal option availability is planned for 2010.
For more information on the upcoming implementation of eInvoicing at Cox Communications, please feel free to contact us at cars@cox.com.
Benefits of electronic invoices:

  • Assured invoice delivery
  • Reduced processing time
  • Electronic purchase orders
  • Reduced carbon footprint
  • No fees for enrollment or transactions
  • Cycle time reduction
  • Fewer disputes
  • 24 hour access to web portal (planned for 2010)
  • Reporting features (planned for 2010)

Invoice Requirements

The following invoice requirements are effective July 01, 2008 for all invoices submitted to all Cox Communications, Travel Channel, and Cox Media locations:

  • Either a valid Cox Purchase Order Number or Routing ID (which should be provided in the Purchase Order Number field) is required on all invoices issued to Cox Communications

Routing ID - This identifier allows our electronic invoicing system to determine to whom the non-purchase order invoice should be routed in order to begin the approval process. When there is no formal purchase order number, the Cox employee placing the order will provide you with his/her Routing ID at the time the order is placed. If no Routing ID is provided on the invoice, invoice approval, and therefore, supplier payment will be delayed.

The routing number should represent the email address of the Cox contact prior to the domain. For example:

Cox Contact Email address Routing ID
John Smith John.Smith@cox.com John.Smith
John A. Smith John.Smith2@cox.com John.Smith2
     
  • Supplier Name
  • Remittance Address
  • Invoice Date
  • Invoice Number
  • Invoice Amount
  • Tax Amount (if applicable)
  • Purchase description of each item
  • Ship to address with zip + 4
  • Ship from address
  • Item separation of charges for materials and labor
  • Purchase order line number (if applicable)
  • Credit memos must reference PO number and PO line number, if applicable

Please take a moment to ensure your invoices to Cox Communications, Inc. are complete with the information above. Supplier payments will otherwise be delayed. We thank you for your cooperation.

As we transition to electronic invoices, all remaining paper invoice receipt will be centralized. All paper invoices must be sent to the following address:

Cox Communications, Inc – Accounts Payable
123 Town Square Place
#712
Jersey City, NJ 07310

Note: Routing id may also be provided in the address line if needed. Suppliers who currently submit invoices to Travel Channel or Cox Media may substitute Cox Communications, Inc with the appropriate company name. However, all remaining paper invoices must be sent to the address above.
You may also email or fax your invoice as needed to coxinvoice@cox.com or 866-691-9671, respectively.

Benefits of Going Electronic

Electronic Invoicing

  • Assured invoice delivery
  • Reduced processing time
  • Electronic access to all invoices
  • 24 hour access to web portal
  • Reporting features
  • Reduces the carbon footprint
  • No fees for enrollment or transactions

 

Electronic Payments

  • Faster payments
  • No trips to the bank for depositing your check