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Payment and Invoicing Methods

Our goal is for all of our suppliers to transact with us electronically; working toward elimination of paper invoices by December 2009. The following methods are available for requesting and receiving payments by our suppliers:

  • Automated Clearing House (ACH) — A secure electronic funds transfer program that electronically deposits payments to your company's bank account
  • Electronic Invoicing and Payment status checking through the Source to Settle platform
  • Electronic filing of your invoice
  • Traditional paper invoice submission via mail

Electronic Payments

Through the Automated Clearing House (ACH), Cox will be able to electronically deposit payments to the bank account you designate. To sign up, download and complete this form (PDF) and return to Cox via the form's instructions.

Electronic Invoicing and Purchase Orders
from American Express

We will be launching a web portal site where you can either create and submit your invoice via an online form, or you can export your billing data in a flat file or 810 manner. You choose the option that best fits your billing processes.

For more information on the upcoming implementation of eInvoicing at Cox Communications, please feel free to view our S2S Web Portal and Electronic File informational webinars via the links below.

Cox Communications Procure to Pay Initiative – Web Portal Webinar (ppt - 2mb)
Cox Communications Procure to Pay Initiative– Electronic File Webinar (ppt - 1mb)

Invoice Requirements for all Cox Communications, Inc. Locations

The following invoice requirements are effective July 01, 2008 for all invoices submitted to all Cox Communications and Cox Media locations:

  • Either a valid Cox Purchase Order Number OR Routing ID (which should be provided in the Purchase Order Number field) is required on all invoices issued to Cox Communications
    • Routing ID - This identifier allows the electronic invoicing system to determine to whom the non-purchase order invoice should be routed in order to begin the coding and approval process. When there is no formal purchase order number, the Cox employee placing the order will provide you with his/her Routing ID at the time the order is placed. If no Routing ID is provided on the invoice, invoice approval, and therefore, supplier payment will be delayed.

      The routing number should represent the email address of the Cox contact prior to the domain. For example:
      Cox Contact Email address Routing ID
      John Smith John.Smith@cox.com John.Smith
      John A. Smith John.Smith2@cox.com John.Smith2
           
  • Supplier Name
  • Remittance Address
  • Invoice Date
  • Invoice Number
  • Invoice Amount
  • Tax Amount (if applicable)
  • Purchase description of each item
  • Purchase order line number (if applicable)
  • Ship to address with zip + 4
  • Ship from address
  • Item separation of charges for materials and labor

Please take a moment to ensure your invoices to Cox Communications, Inc. are complete with the information above. Supplier payments will otherwise be delayed. We thank you for your cooperation.

Benefits of Going Electronic

Electronic Invoicing

  • Assured invoice delivery
  • Reduced processing time
  • Electronic access to all invoices
  • 24 hour access to web portal
  • Reporting features
  • Reduces the carbon footprint
  • No fees for enrollment or transactions

 

Electronic Payments

  • Faster payments
  • No trips to the bank for depositing your check
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