How to Block Channels, Ratings, or Time Periods

You can block programs from your TV using the remote control and Interactive Program Guide (IPG) as follows:

Enable the PIN

1. Press the SETTINGS button twice on the remote control.
2. Press the up or down arrow on the remote to highlight the Block: PIN option.
3. Press SELECT.
4. Press the up or down arrow to highlight Enable and press the SELECT button.
5. Enter a 4-digit PIN number to enable Parental Controls. Make sure to write down the 4-digit PIN in a safe place so you can remember what it is.

   Note: If you forget your PIN number, the account holder must contact us to reset it.

6. Re-enter the 4-digit PIN to confirm that it was entered correctly.

Select Ratings to Block

1. Press the SETTINGS button twice on the remote control.
2. Press the down arrow on the remote and highlight the Block: Rating option.
3. Press SELECT.
4. Enter your 4-digit PIN.
5. Press the up or down arrow to highlight a RATING to block.
6. Press SELECT. A padlock icon next to a rating indicates that the rating will be blocked.
7. Once you have selected all the ratings you want to block, press the A button to accept the settings.
8. Press EXIT to return to watching TV.

Select Channels to Block

1. Press the SETTINGS button twice on the remote control.
2. Press the up or down arrow on the remote to highlight the Block: Channels option.
3. Press SELECT.
4. Enter your 4-digit PIN.
5. Press the up or down arrow to highlight a Channel to block.
6. Press SELECT. A padlock icon next to a rating indicates that the channel will be blocked.
7. Once you have selected all the channels you want to block, press the A button to accept the settings.
8. Press EXIT to return to watching TV.

Select Time Periods to Block

1. Press the SETTINGS button twice on the remote control.
2. Press the up or down arrow on the remote to highlight the Block: New Time option.
3. Press SELECT.
4. Enter your 4-digit PIN.
5. Press the right arrow and up/down arrows to select a period of time to block with the DAY, START, and STOP settings.
6. Press SELECT.
7. To activate the blocked time period, press the A button to accept the settings.
8. Press EXIT to return to watching TV.

How to Turn Off Parental Controls

1. Tune to a blocked channel. The Parental Control: ON screen displays.
2. Press SELECT on the remote control.
3. Enter your 4-digit PIN. All blocked programs can now be viewed.

How to Turn Parental Controls Back On

1. Turn the cable set-top box off and back on. This resets the box to its previous state.
2. Or press the SETTINGS button on the remote control, highlight the Turn ON Parental Control option, and press SELECT. Enter your 4-digit PIN. Blocked programs can no longer be viewed.

For more information, play the interactive tutorial:
How to Use PINs and Block/Unblock Programs [with audio] [ without audio]